Susan was great! From the moment we spoke on the phone for an introduction, to her willingness to meet us quickly over the weekend to talk about the sale of our home, Susan was extremely professional and personable. She made us feel at ease with the process and the speed ... that we needed to move. Her experience helped us to quickly stage our home, make some minor yet meaningful improvements and get it listed. Through her marketing efforts, we not only had several interested parties in the first couple of days, but we had an offer on the table. I wish we could have taken Susan with us to our new location to help in the process of buying again!
Having moved 17 times in the past 15 years, I can say without question that Susan Matthews is the BEST, most trustworthy, hardworking and professional realtor I have ever worked with. She is an out of the box thinker when it comes to marketing and social media and is able ... to generate exposure and interest in her listings like no one else. Her knowledge of the Mt Pleasant real estate market can’t be matched and she goes above and beyond to compile comps, stats and data so that you can be comfortable with the complex financial decisions that are inherent in real estate. She has handled more than $2 million in real estate transactions for my family. I will only work with Susan in the future….
Susan is terrific!!! Being a RE agent myself and relocating to Charleston/Mt. Pleasant I sort of knew the drill, I thought:)… I cant tell you what a help it was to find someone as available, helpful and an eager willingness to go out of her way to answer any question ... I had, and making sure her response was accurate! What’s important to me and why I personally have been successful is authenticity! Susan is not there to sell me a house but help me buy the right one! Most agents show you a home like a tour guide, Susan shows it with an intention of me the buyer “getting it” and the possibilities it has, or maybe doesn’t! It’s refreshing. I look forward to working with her once I move in and being a friend! Terrific!
Jordan M. Miller
We moved here from out of state, so we had limited time to see homes when we were here to visit. Susan had everything planned out and knew exactly what we were looking for before we arrived. We spent a lot of time emailing back and forth; she was always ... so responsive. She was so helpful start to finish and was able to answer any question we had and also had some great recommendations when we needed them. We always felt like we could trust Susan, which was important to us since we were 1000 miles away during the home buying process. I would highly recommend Susan to anyone!
Jeremy and Meredith Ponn
Her dedication to her career and numerous philanthropy efforts makes her a person that stands above the rest. Susan is always a consummate professional with a wealth of knowledge and a team-player attitude.
Her professional approach to the job is the key to her continued success! In an ocean of mediocrity, Susan is an island of charisma and warmth.
We had a simply fabulous experience with Susan. Our family was considering relocating from Philadelphia to the Charleston area. Susan knew our timeline was tight, she was available, did many previews on her own time as to not waste our limited time. Most importantly, to us, is she listened to ... what we wanted in a home, so the ones she did show us were viable options. Our son attends private school and it was important for us that he continue his education in a similar manor. Susan made contact with the school for us as well as the lacrosse coach. Her communication skills are outstanding, whether it be to her client, fellow realtor or sellers. A true professional through and through. I know this because in the end, my husband received a job offer that precluded us from moving. Susan wished our family well and let us know she would be there when/if the time came we needed her. She was very reassuring in a difficult time for our family. We certainly hope in a few years we will work with her again. We have no interest in looking any further.